Industries:Technology, Software DevelopmentDescriptionOur client, located in downtown Toronto, is currently looking for a Bilingual (English /Portuguese) Customer Service / Tech Support Representative to add to their growing team.
What’s in it for you:
- Excellent compensation package with benefits
- Nice working environment
- TTC accessible
- Opportunity for growth
- Nice working environment
- TTC accessible
- Opportunity for growth
In this role you will be responsible for:
- Answering clients’ inquiries by phone and email
- Providing prompt problem resolution to any issues that may arise
- Following up with clients to ensure complete satisfaction
- Providing technical support to customers when needed
- Any other duties as required
- Providing prompt problem resolution to any issues that may arise
- Following up with clients to ensure complete satisfaction
- Providing technical support to customers when needed
- Any other duties as required
The ideal candidate will possess:
- Fluently Bilingual in Portuguese and English, written and verbal
- A minimum of 2 years of call centre experience
- Some technical support experience is required
- Superior analytical and problem solving skills
- Excellent knowledge of MS Office
- A friendly attitude, a team player and a quick learner is essential
- A minimum of 2 years of call centre experience
- Some technical support experience is required
- Superior analytical and problem solving skills
- Excellent knowledge of MS Office
- A friendly attitude, a team player and a quick learner is essential
You must be available to work a rotating days schedule, shift: 8:30am-6:00pm. Your schedule will be provided to you 1 month in advance.
SUBMIT YOUR RESUME TODAY TO BE CONSIDERED FOR THIS POSITION!
BlueSky Personnel Solutions is an equal opportunity employer who welcomes resumes from all interested. We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.
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